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Lithium-Ion Support Engineer

Remote, Remote
Lithium-Ion Support Engineer

Immediate opportunity as a Lithium-Ion Support Engineer for our USA Lithium After Sales Department.

The role will focus in repairing and maintaining our Li-ON products. Moreover, supporting partners and customers should be a part of Service Support Engineer daily job.  On top of that, the role offers hands-on experience, testing and service documentation -reporting in our USA Engineering group, as well as cooperation with the other departments in Europe as needed.

Key responsibilities:
  • Maintains – Repairs on Li-ON products.
  • Operates Monitoring & adjustment remotely.
  • Act as a USA remote Support partner for our customer
  • Helps with service training of partners and customers.
  • Follow up claims and operation.
  • Provides reporting and suggestions for improvement
  • Oversees account performance according to KPIs.
  • Cooperates with other departments for the continuous improve of products.

Job requirements
  • Degree in Engineering (Electrical, Electrical Power, Electronics, Automation-Communications)
  • 2-3 years of relevant experience (ideally in industrial sector)
  • Good knowledge of MS Office applications
  • Organizational skills, time management, teamwork
  • Management of multiple issues
  • Customer centric mentality
  • Great interpersonal and administrative skills
  • Ability to travel

What we offer:
  • Medical and Dental Benefits
  • Life and Disability Benefits
  • 401k plan
  • Career coaching and advancement opportunities
  • Innovative work environment

Share your resume with us

Michael J Aubrecht
President, Senior Recruiter
+1 404-259-5961 

"Recruiting excellence in the Battery, Electric Vehicle and Energy Storage Industries for over 35 years"

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