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Lithium-Ion Support Engineer
Remote, RemoteLithium-Ion Support Engineer
Immediate opportunity as a Lithium-Ion Support Engineer for our USA Lithium After Sales Department.
The role will focus in repairing and maintaining our Li-ON products. Moreover, supporting partners and customers should be a part of Service Support Engineer daily job. On top of that, the role offers hands-on experience, testing and service documentation -reporting in our USA Engineering group, as well as cooperation with the other departments in Europe as needed.
Key responsibilities:
Job requirements
What we offer:
Immediate opportunity as a Lithium-Ion Support Engineer for our USA Lithium After Sales Department.
The role will focus in repairing and maintaining our Li-ON products. Moreover, supporting partners and customers should be a part of Service Support Engineer daily job. On top of that, the role offers hands-on experience, testing and service documentation -reporting in our USA Engineering group, as well as cooperation with the other departments in Europe as needed.
Key responsibilities:
- Maintains – Repairs on Li-ON products.
- Operates Monitoring & adjustment remotely.
- Act as a USA remote Support partner for our customer
- Helps with service training of partners and customers.
- Follow up claims and operation.
- Provides reporting and suggestions for improvement
- Oversees account performance according to KPIs.
- Cooperates with other departments for the continuous improve of products.
Job requirements
- Degree in Engineering (Electrical, Electrical Power, Electronics, Automation-Communications)
- 2-3 years of relevant experience (ideally in industrial sector)
- Good knowledge of MS Office applications
- Organizational skills, time management, teamwork
- Management of multiple issues
- Customer centric mentality
- Great interpersonal and administrative skills
- Ability to travel
What we offer:
- Medical and Dental Benefits
- Life and Disability Benefits
- 401k plan
- Career coaching and advancement opportunities
- Innovative work environment
Share your resume with us
Michael J Aubrecht
President, Senior Recruiter
AES, LLC.
+1 404-259-5961
"Recruiting excellence in the Battery, Electric Vehicle and Energy Storage Industries for over 35 years"
Michael J Aubrecht
President, Senior Recruiter
AES, LLC.
+1 404-259-5961
"Recruiting excellence in the Battery, Electric Vehicle and Energy Storage Industries for over 35 years"